The warranty does not cover:

♦ Discolorations of composite fillings caused by tobacco smoking or intake of highly colouring food.
♦ A necessary re-treatment of a restored tooth due to pulp inflammation or pulp decay, root tip inflammation, trauma, periodontitis or other factors beyond the control of the dentist.
♦ Endodontic re-treatment of teeth with root tip lesions
♦ demage done by the patient by improper use

  • PROSTHETIC DENTAL TREATMENT, PROSTHODONTICS

    ♦ A full denture and a partial denture are covered by a guarantee of a maximum period of 2 years
    (in case of no lower denture/absent individual teeth, the guarantee period shall be limited to 6 months only.
    However should these dental deficiencies be restored, the guarantee is extended to 2 years)
    ♦ Fixed prosthodontics (inlays, crowns and bridges) in case a damage occurs despite the proper use of dental prostheses,
    For defects in materials and laboratory work we provide a 3-year guarantee.

  • The guarantee does not cover:

    ♦ Compromised appearance of restorations caused by recession, overgrowth or growth of gums.
    ♦ Discoloration of acrylic or composite restorations caused by tobacco smoking or the intake of highly colouring food
    ♦ Dental pulp decay of a crowned tooth, tooth loss due to root tip inflammation, traumas or periodontitis
    ♦ Compromised appearance and stabilisation of restorations due to the recession of tissues at the prosthetic base related to aging or other factors beyond the control of the dentist.
    ♦ Mechanical damage to dental prostheses resulting from traumas, para-functional habits or improper use
    ♦ Mechanical interference into the dental prostheses by other dentists, assistants, technicians or the Patient himself
    ♦ Partial reconstruction of absent teeth resulting in an implant overload in the restored dental area

  • DENTAL IMPLANT TREATMENT

  • Guarantee after implant integration:

    ♦ 5 years guarantee for the PROWITAL (Germany) and IMPLANT DIRECT (USA) implant systems
    ♦ 10 years guarantee for the ASTRA TECH (DENTSPLY, Germany ) implant system

    ♦ If there is no integration of the implant, 50% of the payment from the first implantation attempt goes to a secondary implantation attempt or an alternative treatment.

    The guarantee covers the implant screw, the part which is inserted in the bone.
    For the implant supra-construction, what means the crowns, bridges, dentures build up on the implant roots, please refer to the concerning sections of crowns/bridges/dentures here.

    The guarantee does not cover:

    ♦ The guarantee does not cover situations where only partial function reconstruction was undertaken causing overload of implants.
    ♦ Our guarantee does not cover mechanical damage caused by trauma or improper use.

    ♦ We have problems to provide the patient with any kind of guarantee if the first step of implantation ( the insertation of the implant root ) has been undertaken by another clinic.

    In these cases any possible guarantee requires a special agreement between the patient and our clinic.

  • ESTHETIC DENTAL TREATMENT

    ♦ Bleaching/Whitening
    The result of an in-office bleaching / whitening of teeth strongly depends on the conditions of your teeth.
    No one can predict how long the effect will last. It depends on the patient's habits. Smoking, consuming of "colorful" substances like red wine, coffee, tea... could have a significant influence on the color of your teeth.
    Therefore we don't provide any guarantee for this kind of esthetic treatment.      

    ♦ Veneers / Caps
    The recommended way of doing veneers is to prepare the concerned teeth and the technician will make the veneers out of porcelain in a complicated burning process.
    In this case we provide a 2 year guarantee.
    For veneers made in the office from composite material we cannot give the patient any guarantee for how long they will last.

  • General Guarantee Terms:

  • GENERAL INFORMATION

    The guarantee shall be granted under the condition that the Patient accepts and follows the comprehensive treatment plan as recommended in its entirety and attends follow-up visits during which scaling, sandblasting, fluoridation and dental check-ups shall be performed.

    IMPORTANT:
    OUR GARANTEE IS ONLY VALID IF THE PATIENT UNDERGOES A CHECK UP AT LEAST ONCE A YEAR.
    PROFESSIONAL HYGENE MAY BE PERFORMED IF OUR LEADING DENTIST DECIDES THAT IT IS NESSESARY.
    ANY PROCEDURE UNDERTAKEN IN ANOTHER CLINIC THAN GRAND DENTAL CANCELS OUR GUARANTEE.
    In certain cases it might be possible to make a special agreement with our dentists
    concerning your special guarantee terms and conditions, it depends on the situation.

  • No guarantee cover for:

    ♦ Temporary dental prostheses (inserted on a prepared tooth for the time it takes a technician to make the accurate prosthesis)
    ♦ Work performed on specific request of the Patient, who has been informed the given procedure is under a limited guarantee or not covered by the guarantee
    ♦ Milk teeth treatment
    ♦ Crown fracture in-between endodontic treatment visits
    ♦ Alveolar osteitis (alveolar bone inflammation) after tooth extraction, also known as the 'dry socket' (frequent in tobacco smokers)
    ♦ Crown fractures in teeth after a root canal procedure that have not been restored
    ♦ Accidents
    ♦ In case of co-existing generic diseases that affect the masticatory function (diabetes, epilepsy, osteoporosis, post-irradiation condition and treatment with use of cytotoxic agents).

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